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📦 Placing an order

Placing an order is quite simple. However, for some items, you may have to choose the color, style, size, or an outlet type. Since we serve orders worldwide, the outlet for your region may be different. And to add to cart, you may have to choose the correct outlet for your region.

🚚 Shipping and order guarantees

Taleo works with reliable shipping partners around the world. We guarantee that your package will reach you safely and on time. If there are any problems during the transit of items you purchased, such as damage, loss, or delay, rest assured that we will do our best to solve the problems and provide the best solutions.

💯 We also guarantee

The first return for EVERY order is free! To avoid additional shipping costs and minimize the environmental impact of multiple returns, we suggest that you select the items you wish to return together. All eligible items can be returned in their original condition within 30 days of purchase for a full refund.

💰 Credit for delay

If we don't deliver your order on or before Taleo's latest estimated delivery date, we will issue you a 10% Discount code (Standard Shipping) within 48 hours of that date. The credit will be issued to your Account or sent via email and can be used on your next order.

🔙 Return if item damaged

If you receive your package and find that some items are lost or damaged in transit, rest assured that you can easily apply for a full refund for those items.

💵 15-day no update refund

If your package has no tracking updates for over 15 days without being delivered, you can apply for a free reshipment or refund because the package may have been lost in transit. If you do end up receiving the package after applying, you can keep it for free without needing to return it.

🤝 40-day no delivery refund

Although we have never had this happen, you just never know in our ever-changing world. Your satisfaction is our pleasure so, if your package isn't delivered within 40 days after shipment, you can apply for a free reshipment or a full refund. If no action is taken within 45 days, an automatic refund will be issued. If it arrives later, you can keep it for free without needing to return it.