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Everything you need to know about the product and billing.

Orders & Purchases

Account

In the event you forget a password for your computer, email, or social media accounts, you can reset your password directly through the system or application you’re using. In most cases, you can reset your password by answering a series of security questions or by requesting an email that contains a password reset link.
To change your password if you’re already logged in: Click account in the top right of Facebook. Select Settings and privacy, then click Settings. Click Security and login. Click Edit next to Change password. Enter your current password and new password. Click Save Changes.
You can cancel your account at any time during your paid subscription.
Trial users don’t need to do anything! You can continue to use your account until the end of the trial. After that, as long as you don’t upgrade, your account will be closed.
If you want to stop your trial early, follow the steps below for paying users.
As a reminder, no credit card information was taken when you signed up for the free trial.

Returns & Refunds

After submitting your return, please allow at least 2-3 weeks of processing time before checking your refund status.
With some returns, like heavy or bulky items, specialized return methods or delivery companies can help. In these cases, after you start your return on the “Order History” page, you get more instructions.. If you don’t automatically receive a return label, our team or the seller’s support team contacts you.
Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return policies are an extension of the customer service retailers provide; they tend to be fairly liberal as a consequence.

Shipping & Tracking

Free shipping items are shown on the order page. Orders over a certain amount may also qualify for free shipping promotions. 

At this time, we can’t change your delivery address once the order has been processed. If your order hasn’t been processed yet, you can file a cancellation request. Then, you can place a new order with the correct address.

f your order hasn’t arrived by the expected delivery date, you can check the website to see the current status of your order here.

Please note: The expected shipping times for orders outside of the US and Canada, do not take into account possible delays if your parcel is held up in customs. We would ask you to allow 15 days from order to receive your item(s), prior to further investigation.

If you’ve ordered during one of our sales it gets pretty busy, so your delivery might take a little longer to get to you.

Shipping is calculated based on the customer postal code.

Why don’t Taleo deliver to me?

We’re always expanding our delivery area, and hope to be in your area soon! Please register with us, so we can email you as soon as we start delivering to your address.

Fees & billing

If you are an affiliate, payments are processed at the end of the month. If you are a vendor, the same applies.

Payment Options:

  • Debit cards.
  • Credit cards.
  • Mobile payments.
  • Electronic bank transfers.
  • Cyptocurrency – email support.

Other

For what questions we have not addressed here, see the help center for other topics and articles. 

How can we help you?

For more help & support find more info at our

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